Treating Our Customers Fairly

At Inspire Finance Ltd, we are committed to offering our customers the highest possible standards of service.

OUR COMMITMENT TO CUSTOMERS:
We will:

  • Provide you with clear information about the service we offer, including any fees or charges.
  • Continually aim to understand your business needs, preferences and circumstances in order for us to narrow down the selection of options that may be available to you.
  • Source the most appropriate supplier that we consider suitable for your business, and that you can afford (based on the information provided and is available to us).
  • We will tell you if we cannot find an option we consider suitable.
  • Aim to keep you fully informed in a clear and fair manner that is unambiguous and not misleading.
  • Encourage you to ask questions, if there’s something that you do not understand.
  • Work hard to ensure that service and risk information remains clear and prominent at all times.
  • Provide you with details of our formal complaints procedure should you be dissatisfied with our service.

HOW YOU CAN HELP US:
To help us give you the service that you require, we will ask you to:

  • Tell us as much as possible about your business, to enable us to properly assess which supplier will best suit your needs.
  • Let us know if there is any aspect of our service, or of a solution we have discussed that you don’t understand.
  • Tell us if you think there are ways we can improve our service.

For feedback,please forward your comments to: compliance@inspiredigital.co.

Or write to us at: Inspire Digital, The Townhouse, 114-116 Fore Street, Hertford, SG14 1AJ

Thank you for choosing Inspire Finance Ltd.

Top